Never ruin an apology with an excuse. (Kimberly Johnson)

I'll never say these words enough...
Originally uploaded by [ Mademoiselle Personne's dementia ]

- Akon - Sorry, Blame It On Me (video)
- Intel Apologizes For "Insensitive" and "Insulting" Ad
- Forty percent of Londoners could remember the foreign word for "beer," but only three percent knew how to say "sorry"
- Psychology Today: Go Ahead, Say You're Sorry
- how to apologize to a woman?